FAQ

Event Information

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The event is free of charge.

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World Tour Tokyo takes place at B2F in The Prince Park Tower Tokyo on June 11th and 12th.
Some sessions can also be watched live or after the event online.

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Yes, not all but a lot of sessions will be streamed live online. In addition, sessions that are not live-streamed will also be archived and streamed after the event, excluding some sessions.

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Yes, the on-demand streaming will be available after the event excluding certain sessions. The on-demand streamings is scheduled to start from June 18th.

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基調講演、スペシャルセッション、ブレイクアウトセッション、EXPOでのシアターなど、多様なセッションをご用意しています。詳細はタイムテーブルでご確認ください。

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Expo is open from 9:30 to 19:00 on June 11th and from 9:00 to 18:30 on June 12th.

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Yes, we will provide it at the breakout session held around noon and at the EXPO. Please note that quantities are limited.

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Yes, please review our code of conduct here. We hope you enjoy a safe and fun conference.

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There is nothing in particular as of now, but if you are feeling unwell, please refrain from entering the venue.

Registration

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Only online registration is available. We do not accept registrations by phone, email, fax, etc.

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Please click [Register for free] on the event website, enter your company e-mail address in the [In Person Register for free] option, and then click [Continue].

If you wish to attend the session at the venue, please register for the session from the timetable page after registering for the event, and you will be given priority when the session venue opens, incase the session is full.

Those who select [Go to Salesforce+ (Live Streaming)] will be able to watch the session online. No prior registration is required for sessions to be viewed online.

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Please click [Registration for free)] on the event website, select [Salesforce+] in the participation options displayed, and click [Register for free] on Salesforce+.

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Please note that you will need to register both on-site and online.

◯How to register for on-site participation
Please see "How should I register to attend at the event venue on-site?" for more information.

◯How to register online
Please refer to "How should I register to watch only online without going to the venue?" for more information.

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No, you must register individually. Also, you cannot register for multiple people with the same e-mail address, so please register with individual e-mail addresses.

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If you would like to attend the sessions at the venue on-site, we strongly recommend you to book your sessions in advanceas the number of seats is limited.
Those who have booked the session will be given priority to enter when the venue is open, incase the session is full.
You can book sessions on the "Timetable" page by clicking "Attend on-site" in the session area, when you login to the event website.
You cannot apply for another session in the same time slot as the session you have applied for.

For online viewing, you don't need to register for each session.
Anyone who has registered for this event can log in to Salesforce+ and watch all sessions which are on streaming.

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You can apply to the waiting list for some sessions.

- If you have already applied to a session in the same time slot, please cancel the session before applying to the waiting list.
- After you apply to the waiting list, you can apply to another session in the same time slot. In that case, your existing application will be automatically canceled as soon as your participation in the session of waiting list is confirmed.

As for other sessions, you might be able to participate if there is a space. Please feel free to come to the session room.

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After logging in to the event website, please select [Timetable] in the menu and uncheck the session you wish to cancel. .

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After logging in to the event website, please select [Confirm/Edit your registration] in the menu and click [Edit your information].
*Your Business Email cannot be changed by yourself, so please contact Salesforce Japan Event Registration Office below.

E-mail:info@salesforce-event.jp

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Please send an email to Salesforce Japan Event Registration Office below.
E-mail:info@salesforce-event.jp

Event Attendance

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After logging in to the event website, please select [Confirm/Edit your registration] in the menu and click [Ticket], then show the 2D code at the event reception.
You can also check the 2D code in the reminder email sent before the event.

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Please click [Registration for free)] on the event website, select [Salesforce+] in the participation options displayed, and click [Register for free] on Salesforce+.

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There will be a security check at the baggage check and metal detector gate.

Accessibility

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Real-time captioning service will be provided for some sessions (Japanese only). You can check the sessions by selecting "With subtitltes (Japanese only)" from the search conditions "Method" on the Timetable.

We will guide you to a seat where you can see the subtitles as much as possible, so if you need the help, please ask at the support desk.

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Please ask at the support desk.

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Please enter from the south entrance of the hotel and speak to the hotel staff at the 1st floor entrance. They will guide you to the elevator to the B2 floor. When you arrive at the B2 floor, please come to the support desk.

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Yes, there are in some rooms. Please ask at the support desk.

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Yes, your assistance dog is welcome, too.

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Yes, there is. Please ask at the support desk.

Online Live Streaming (Salesforce+)

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Salesforce+ is the free streaming service for business. It’s a place to watch live events and original series that help you grow your career and company, on your own time. Salesforce+ is produced by Salesforce, so you’ll find our company’s big events like Dreamforce here — as well as new original shows and virtual learning made for your role and industry. Everything is free and unlimited.

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You can watch all kinds of helpful, entertaining, and inspiring videos on Salesforce+. One thing our members love is our events. Whether you catch them live or on demand, Salesforce+ gives you a free front-row seat to our biggest global events, like Dreamforce, TrailblazerDX, and Connections. Our members are also big fans of our original series. These entertaining business shows star people in roles and industries just like yours, giving you fresh ideas for how to grow your company and do better work. The best part is, it’s all free.

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Salesforce+ is free. Watch any Salesforce+ events or series at no cost. To enjoy unlimited free access to our entire library of videos, become a member by signing up for Salesforce+ with a Trailblazer account. You don’t need a Trailblazer account to watch original series. To join us for virtual events like Dreamforce or Connections, you need to create your own Trailblazer account (it’s free!).

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Your Trailblazer account gives you access to a unified profile across the Salesforce ecosystem and allows you to manage your settings and access across multiple Salesforce sites.

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Sign up or log in to your Trailblazer account and complete a few additional details to watch Salesforce+ events live and on demand. We recommend preregistering for all events on Salesforce+ to get your own personalized journey, reminders, recommendations, and more.

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You don’t need to be a Salesforce customer to watch Salesforce+. Our virtual learning is open to everyone.

Update Information

2024.05.19 Session time on Day1 has been updated. Pre-show starts at 9:50, Keynote starts at 10:10.
2024.04.15 Event website open!